Your privacy is as important to us as your business and we are committed to providing you the best quality service.
We collect information from the details that you supply us through feedback forms; e-mails and your registration on the site. Information is also collected each time you visit our site, including your IP address, time of visit, searches executed, pages visited and length of time browsed. This information is used to help us gauge usage of the site and improve our service to you by ensuring the website is continually re-structured to suit the users needs. All information collated is for our own internal use and is not shared with any parties outside of Sunpower Ltd.
If you are registering for more privileged access to the site we will only request information that is pertinent to ensure authentication and that there is no misuse of your identity when logging in. Additional information can be given at the time of registration but it is not mandatory and will not be abused.
You may opt in to receive ongoing information from us by unchecking the relevant box on the registration form. Should you change your mind, at any time, you may opt out of our e-mail communications simply by e-mailing us your request. E-mails regarding transactions will always be sent to you!
We strive to respond to all correspondence regarding requests for information and enquiries and may retain this information for future reference to assist with the improvement of our products, services and website. All information kept relating to your relationship with us is available upon request.
From time to time we may request information from all of our web users via a survey or brief questionnaire. Your participation would be appreciated to assist with improvement but is totally voluntary.
If you feel that Sunpower Ltd is using your information outside of the agreed terms or you have any questions please complete an enquiry form or contact us at +44 118 981 1001.